Wholesale FAQ
Review account requirements, ordering rules, and fulfillment basics. Contact the team when your question depends on a specific product or destination.
Yes. The product catalog, brands, product details, and available flavors are public. Wholesale pricing and ordering are limited to approved business accounts.
Layalina serves qualified business customers such as smoke shops, vape shops, convenience stores, and distributors. Applicants must provide current business and licensing records.
The application requires a resale certificate, driver's license, EIN document or W-9, and an applicable tobacco or vape license.
Most applications are reviewed within one business day. Reviews can take longer when records are incomplete or additional documentation is required.
No. A submitted cart is an order request. Product availability, pricing, fulfillment, and final terms are confirmed through an invoice or written order confirmation.
Pickup and local delivery may be available. Other fulfillment methods depend on the order, destination, applicable rules, and written terms confirmed by Layalina.
Do not return products without written authorization. Contact Layalina with the order and item details so the team can review the request under the applicable terms.
Gather your business records before starting the application.